Terms and Conditions

Welcome to Servino. These Terms and Conditions govern your use of our website, services, applications, and any related content made available through Servino. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website, app, or services.

1. About Servino

Servino is an all-in-one business management platform designed for tradespeople, field service teams, freelancers, local service professionals, and growing businesses.

Servino-S is a multi-platform business management application available on iOS, Android, and the web. It helps users manage business records, customers, suppliers, workers, quotations, work orders, invoices, expenses, mileage, payments, and related business operations.

Servino is a product of AUM Solutions and is operated by AUM PVT LTD, UK.

2. Use of Our Website and Services

You agree to use the Servino website and services only for lawful purposes. You must not:

• Use the website or services in a way that may damage, disable, or interfere with their operation.
• Attempt to gain unauthorized access to any part of the website, app, servers, accounts, or related systems.
• Copy, reproduce, modify, or misuse website content without permission.
• Submit false, misleading, harmful, or unlawful information.
• Use Servino for fraudulent, abusive, illegal, or unauthorized business activity.

3. Accounts and User Responsibility

When you create an account or use Servino-S, you are responsible for keeping your login details secure and for all activity carried out through your account.

You must provide accurate and current information when registering or using the service. If your information changes, you should update it within the app or contact us.

You are responsible for ensuring that any customer, supplier, worker, business, financial, or third-party data you enter into Servino is accurate and that you have the legal right to process and store that data.

4. Services, Features, and Availability

Servino may provide features including business profile management, customer and supplier records, worker records, quotations, work orders, invoices, payment tracking, expenses, mileage tracking, dashboards, reporting, offline access, and synchronization.

We may update, improve, modify, suspend, or remove features at any time. We aim to keep the service available and reliable, but we do not guarantee uninterrupted, error-free, or permanent availability.

5. Pricing, Subscriptions, and Payments

Any prices, subscription plans, offers, discounts, or billing details shown on the website or app are provided for general reference and may change from time to time.

If you purchase a Servino subscription or service, you agree to pay all applicable fees, taxes, and charges according to the selected plan and payment terms.

Servino reserves the right to pause, restrict, or cancel access if payment is not received, a subscription expires, or payment information is invalid.

6. Trials, Offers, and Promotions

Servino may provide free trials, limited-time offers, discounts, or promotional pricing. These offers may be changed, extended, withdrawn, or limited at any time.

Unless stated otherwise, promotional offers apply only to eligible users and may not be combined with other offers.

7. Client and User Data

You retain ownership of the business data and content you submit to Servino. By using the service, you grant Servino permission to process, store, transmit, and display that data only as needed to provide and improve the service.

You are responsible for maintaining appropriate backups of your own business records where required. While we take reasonable steps to protect data, no system can be guaranteed to be completely secure or free from failure.

8. Privacy and Data Protection

Your use of Servino may involve the collection and processing of personal data. Please read our Privacy Policy to understand how we collect, use, store, protect, and share personal information.

For privacy-related questions or data rights requests, you may contact us at info@theservino.com.

9. Third-Party Services

Servino may use or integrate with third-party services, including hosting providers, payment processors, analytics tools, authentication providers, app stores, communication tools, APIs, and external platforms.

We are not responsible for the content, policies, security, downtime, pricing, or actions of third-party services. Your use of third-party services may be subject to their own terms and privacy policies.

10. Intellectual Property

All content on the Servino website, including text, graphics, logos, icons, layouts, branding, design, and software elements, is owned by or licensed to Servino, AUM Solutions, or AUM PVT LTD, UK unless otherwise stated.

You may not copy, modify, distribute, sell, reverse engineer, or reuse any part of the website, app, branding, or service without written permission.

11. Acceptable Use

You must not use Servino to:

• Store or transmit unlawful, harmful, abusive, defamatory, or misleading content.
• Violate the rights of any person or business.
• Upload malicious code, viruses, or harmful files.
• Attempt to disrupt or overload the service.
• Access data that does not belong to you.
• Use automated scraping, bots, or unauthorized scripts against the website or app.

12. No Professional Advice

Servino may help with business administration, invoices, expenses, reports, and operational records. However, Servino does not provide legal, financial, tax, accounting, or professional advice.

You are responsible for checking your legal, tax, accounting, and regulatory obligations with a qualified professional.

13. No Guaranteed Business Results

While Servino is designed to help businesses stay organized and work more efficiently, we do not guarantee specific business results, revenue, profits, sales, customer growth, tax outcomes, or compliance outcomes.

14. Limitation of Liability

To the maximum extent permitted by law, Servino, AUM Solutions, and AUM PVT LTD, UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

This includes, but is not limited to, loss of profits, loss of data, business interruption, loss of goodwill, system downtime, errors, unauthorized access, or reliance on information provided through the website or service.

15. Termination or Suspension

We may suspend, restrict, or terminate access to the website or services if you violate these Terms, misuse the platform, fail to make required payments, create security risks, or use the service unlawfully.

You may stop using Servino at any time. Any cancellation, refund, or data retention terms may depend on your subscription plan, payment provider, or applicable agreement.

16. Governing Law

These Terms shall be governed by and interpreted according to the applicable laws of the United Kingdom, unless a different law is required by mandatory local consumer protection rules.

17. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

By continuing to use the website or services after changes are posted, you agree to the updated Terms.

18. Contact Us

If you have questions about these Terms and Conditions, please contact us:

© 2026 Servino. All rights reserved. This document should be reviewed by a qualified legal professional before publication.